IKEA App Review – A Shopping Companion with Room for Improvement

Pros:

1. Simple Interface: The app’s clean and user-friendly layout makes it easy to browse through thousands of IKEA products and find inspiration for your space.
2. In-Store Scanning: When visiting an IKEA store, you can use the app to scan products for their price, making your shopping experience smoother and more efficient.
3. List Functionality: The ability to save different favorite lists and transfer them to the shopping cart simplifies the process of purchasing items from the app.

Cons:

1. Limited Features: Users have complained that essential features such as stock availability, search filters for in-stock items, and setting up back-in-stock alerts are either missing or not as functional as they should be.
2. Inaccurate Inventory: Many users have reported that the in-store inventory provided by the app is often inaccurate, leading to wasted trips and missed-out purchases.
3. Hard to Navigate: Some users have criticized the app for its lack of intuitiveness when it comes to finding stores, choosing preferences, and searching for specific items.
4. Missing Functions from the Previous Version: The app has removed some popular features from the previous version, leaving users longing for the old app’s ease of use and functionality.
5. Comparatively Better Website Experience: Many users find the IKEA website to be more user-friendly and functional than the app, making the mobile app a less appealing option.

In conclusion, while the IKEA app offers some useful features, it falls short in several critical areas. The clean interface and in-store scanning functionality are definite pluses, but the app’s limited features, inaccurate inventory, and less intuitive navigation make it less impressive than its desktop counterpart. Both new and old users alike have voiced concerns about the change from the previous version of the app, and it seems that some significant revisions are needed to improve its overall effectiveness as a shopping companion.