Download office assistant resume format. Quality resume template for receptionist & office clerks. • Answered calls and scheduled appointments for a busy dental office. Listened to and addressed concerns of patients. • Communicated with freight forwarders, chemical inspectors, overseas affiliates, and foreign vendors to ensure that Exxon's bulk chemical shipments were delivered on time. • Created a charting system to track international shipments of bulk chemicals for Exxon. • Coordinated orders and bills of lading for bulk chemicals. • Ensured that current shipping regulations for countries were updated in an International Documentation Handbook. • Reduced risk of late-payment fees with prompt processing of domestic and international bills. • Converted international currency into U.S. dollars to accurately determine invoice amounts from overseas vendors. • Prepared export documentation and reports.